Okay, so you’re ready to buy a home or sell your home. That’s a big decision—life-changing in so many ways. But your next decision in the buying or selling process could be just as important: finding a good real estate agent. After all, they can make or break your whole experience!
But you really can’t afford to hire an agent who’s winging it. You’ll want to choose a seasoned professional who’ll do the job right. So, let’s go over exactly what to look for in a real estate agent and how to find one.
4 Steps to Find a Great Real Estate Agent
To feel confident finding the best agent to help you buy or sell your home, follow these four steps:
- Learn the basics about real estate agents.
- Narrow down your requirements.
- Ask for referrals.
- Interview multiple real estate agents.
Let’s break down each of these steps!
1. Learn the basics about real estate agents.
Before you take any steps to find a real estate agent, you should spend some time learning what to expect from one. That way, you’ll be totally prepared and you won’t run into any surprises along the way. Here are a few important topics to dig into:
What Do Real Estate Agents Do?
Real estate agents do a lot. Think of them first and foremost as your guide through all the complicated tasks that lead up to closing day. Plus, research from the National Association of REALTORS® says you’ll sell your house for more money with an agent than by selling it solo.1
Many real estate agents will help anyone buy or sell a home, but some agents specialize in either buying or selling. Either way, a quality agent will help you out.
For example, a good buyer’s agent will help you . . .
- Find a home for sale in your price range
- Research neighborhoods to find the best fit
- Attend open houses and showings
- Make a competitive offer within your budget
- Negotiate the contract and handle the home inspection
- Gather all the paperwork that’s due on closing day
And a good seller’s agent (or listing agent) will . . .
- Help you pick the right price for your home
- Arrange for a home inspection
- Plan how to stage your home for buyers
- Create a marketing strategy to find buyers
- Help you pick the right offer
- Negotiate the best deal
- Walk you through the closing paperwork
REALTORS® vs. Real Estate Agents
The word REALTOR® is often mistakenly used to refer to any real estate agent. But not all real estate agents are REALTORS®. REALTORS® are real estate agents who join a professional group called the National Association of REALTORS®, which gives them extra training and tools to do their jobs.
If your real estate agent isn’t a REALTOR®, there’s no reason to freak out. All licensed real estate agents have to complete hours of coursework and pass an exam to legally help you buy or sell a home.
The Difference Between a Real Estate Agent and a Broker
A real estate broker is the next level up from an agent. After an agent gets their real estate license, they’re required by the state to work under a broker. A broker (also called an associate broker in some states) manages and mentors new real estate agents—who, in return, pay the broker a fee. Whether you’re buying or selling, you’ll probably communicate mostly with an agent rather than a broker.
2. Narrow down your requirements.
There are a ton of agents out there, you guys. And while many of them are awesome at what they do, there are also plenty who aren’t. So, you need to make sure you find one of the good ones by considering things like:
- Experience: Tons of new agents enter the real estate world each year. And while some of them get the hang of it quickly, that’s not a risk you want to take. That’s why I recommend looking for an agent with multiple years of full-time experience. You don’t want an agent who’s doing this as a side hustle in their spare time.
- Credentials: Certifications and professional memberships signal that an agent works hard to be the best. You may want to look for an agent with credentials like: CRS (Certified Residential Specialist), ABR® (Accredited Buyer’s Representative), ASR® (Accredited Seller Representative), SRES® (Seniors Real Estate Specialist), or REALTOR®.
- Familiarity With the Local Market: General real estate experience is good, but your agent also needs experience in your area. If you’re moving to Los Angeles, hiring someone who knows all about real estate in San Diego won’t do you much good. So, look for an agent who has closed a lot of homes in your area.
- Good Customer Reviews: A real estate agent’s track record of helping previous clients can give you an idea of how well they’re likely to perform for you. You want to make sure the agent you choose has a reputation for being excellent—and no, that’s not too much to ask!
3. Ask for referrals.
Okay, now you know who you’re looking for—time to start searching! The best place to start your search is getting referrals.
Find a trusted real estate agent we recommend in your area.
Not too long ago, that meant asking friends, neighbors or relatives for their recommendations. These days, though, you can use the internet to expand your search for referrals. By searching for local agents online, you can get great referrals and learn a ton about the pros in your area.
Another great option is using a referral program that vets agents for you. But you don’t just want to use the first program that pops up on a Google search—that’s a recipe for winding up with an amateur agent who simply paid for a spot on an online list. Instead, make sure you use a service that holds the agents they send you to a super high standard.
For example, the pros in our RamseyTrusted® referral program didn’t get to join our network just by filling out a form and paying a fee. Nope, they’ve earned the right to be called RamseyTrusted by meeting qualifications like having several years of full-time experience and closing a high volume of home deals in their local area.
4. Interview multiple real estate agents.
Once you have some referrals, you need to interview multiple agents. I know this might push you outside of your comfort zone a little bit, but it’s super important. Interviewing potential agents is how you make sure they meet the requirements you set in step 3.
And remember guys, this is a big deal! You want a true professional on your side, and so you’ve got to set the bar high. To get you started, here are some interview questions to ask:
- How long have you been a full-time agent in this market?
- How many homes do you close on per year?
- How will you help me buy or sell a home in this market?
- How will you communicate with me, and who’ll be my primary contact?
- What sets you apart from other real estate agents?
- How much do you charge?
- Do I have to sign a contract with you, and can I cancel without a penalty?
- Who can I contact for a reference? (Be sure to get previous clients on this list.)
- How do you set realistic expectations for your clients?
The Bottom Line
Chances are, you already know a few real estate agents who’d be happy to help you buy or sell a home. But with so much money on the line, it’s important to find the best agent for you.
That’s why you want to put in the work it takes to get the best of the best on your side. It’ll take more time and effort, but it will be so worth it! Don’t settle when you’re choosing an agent. Check out some of the RamseyTrusted agents in your local area. They’re the only agents we here at Ramsey recommend to truly take care of you.
Best of all, connecting with a RamseyTrusted pro is free!
Next Steps
- Find the RamseyTrusted pro(s) in your area.
- Interview the agents you get matched with.
- Choose the one that’s right for you and get to house hunting!
Frequently Asked Questions
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Are Real Estate Agent Fees Included in Closing Costs?
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Yes, real estate agent fees are usually included in home closing costs. It’s common for agents to be paid a commission (for example, 3% of a home’s purchase price) for helping you close on a home. In some cases, sellers might offer to cover part or even all of what it costs buyers to work with their agent to sweeten the deal, and to thank the buyer’s agent for helping find someone to purchase their home. But every situation is different. So be sure to discuss any specific rules related to this with your agent. And find out what an agent charges for their services so you know what your maximum potential costs could be before you commit to working with one.
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How Do You Ask Someone to Be Your Real Estate Agent?
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Most real estate agents are easily reached by phone or email. The Ramsey team makes it super simple to find agents who are RamseyTrusted—meaning they’re highly qualified to serve you with excellence. All you have to do is share some info about your home purchase or home sale, and then we’ll send you top agents in your area who you can trust. Hop on a call to ask the agents a few interview questions so you can choose the one you like best.
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Can You Change Real Estate Agents?
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Yes, in most cases, you can switch real estate agents. The only time this gets tricky is if you’ve signed an agreement to work with the agent for a period of time. If the time period hasn’t ended yet and you changed real estate agents, that’d violate the agreement. But if you have a really good reason for ending the agreement early, talk it out with the agent. A good agent will likely let you break the contract in order to maintain a solid reputation in the community.
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Can You Negotiate a Real Estate Agent Commission?
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Yes, you’re allowed to negotiate the real estate agent commission, which is usually a percentage of the home’s purchase price (for example, 3%). If you’re going to try and knock them down in price, make sure you do your research and have a specific reason why. You’ll want to ask any questions you have about the commission early in the process before you sign any legal documents agreeing to pay your agent a specific amount.
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What Can You Expect From a Real Estate Agent?
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Simply put, real estate agents help you buy or sell a house. The best ones work in real estate every single day as their full-time job. If you’re selling your home, a seller’s agent (also known as a listing agent) should help you with a bunch of things, like deciding on the right price for your home, arranging for a home inspection and guiding you on what to fix, planning how to stage your home for buyers, creating a marketing strategy to find buyers, helping you pick the right offer, negotiating the best deal, and walking you through the closing paperwork.
If you’re buying a house, a buyer’s agent should help you find a home for sale in your price range, research neighborhoods for best fit, attend open houses and showings, make a competitive offer within your budget, negotiate the contract, handle the home inspection, and gather all the paperwork due on closing day.
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About the author
Rachel Cruze