FAQ

What does Platinum Access include?

• One Platinum Access event pass
• One event workbook
• Platinum Access event badge
• Best seats in the house
• Private entrance to the arena
• $50 merchandise credit to use in our on-site store
• Autographed copy of Dave Ramsey's new book Baby Steps Millionaires
• Ramsey Solutions travel mug
• Q&A lunch with the speakers
• Photo opportunity with the speakers

What does VIP Access include?

• One VIP Access event pass
• One event workbook
• Preferred seating
• Private entrance to the arena
• $10 merchandise credit to use in our on-site store

What does General Access include?

• One General Access event pass
• One event workbook

What does the Four Pack include?

• Four General Access event passes
• Four event workbooks

When will the event begin?

• The doors will open on October 22 at 7:30 a.m. The event will begin at 8:30 a.m. All times are CT.

When will the event end?

• The event will end on October 22 by 6:00 p.m. CT

What airport should I fly into?

• The airports we recommend are Dallas Fort Worth International Airport (DFW) and Dallas Love Field Airport (DAL).

Where will the event be held? And what's the address?

• The event will be held at the Curtis Culwell Center. The center's address is: 4999 Naaman Forest Blvd., Garland, Texas 75040. We'll see you there

Where should I park?

• There's surface level parking all around the event center. You can purchase parking in advance for $15—just click here. You can also purchase parking on the day of the event.
• Parking is valid all day, and in and out privileges are allowed. Just a heads-up: There are no refunds or exchanges.

Where should Uber and Lyft go to drop me off and pick me up?

• If you're using a ride-share service (like Uber or Lyft), the drop-off and pick-up location will be at the Academy Sports and Outdoors located at 4920 N. Garland Ave. This location is a six-minute walk from the Curtis Culwell Center, which is next door.

What should I wear?

• This is a casual event—you won't see any of our team members in a suit and tie! But the main auditorium tends to be chilly, so make sure you bring a sweater.

Are there preferred area hotels?

• Yep! The Curtis Culwell Center has a list of preferred hotels. You can check them out here.

Are there shuttles from preferred area hotels to the venue?

• Shuttles are not provided from the hotels to the venue. But parking is available, and there's an Uber and Lyft area located within walking distance of the event center.

What's the venue’s bag policy?

• The Curtis Culwell Center encourages attendees not to bring bags if possible. But if you can't go anywhere without your lip balm, wallet and hand sanitizer, here's a list of the bags you're able to bring:
  • Clear tote—plastic, vinyl or PVC bags that do not exceed 12" x 6" x 12"
  • Plastic storage bag—clear, one gallon, re-sealable
  • Small clutch—approximately the size of a hand with or without a handle or strap. No larger than 6.5" x 4.5" with or without a handle or strap
  • An exception will be made for medically necessary items after proper inspection. Please limit the number of items you bring to the Curtis Culwell Center.
• Prohibited items include, but are not limited to:
  • All purses, bags and containers larger than a small clutch
  • Backpacks
  • Briefcases
  • Camera bags
  • Fanny packs
  • Computer bags
  • Coolers
  • Luggage of any kind
  • Diaper bags
  • Drawstring bags
  • Seat cushions

What items are prohibited by the venue?
 

• To make this experience the best it can be for everyone, the Curtis Culwell Center has a handful of rules you should know about: All attendees and their carried items are subject to search with a metal detector. Prohibited items will have to be returned to the owner's car or discarded. Any unlawful items are subject to confiscation, and the person in possession of the item is subject to arrest. And items left at the door will be discarded.

• No purses, backpacks or diaper bags
• No video cameras or cameras with lenses greater than 6”
• No flags, signs or banners
• No outside food or beverages
• No noisemakers
• No umbrellas
• No balloons
• No weapons—this includes guns and knives
• No animals, excluding certified service animals
• No flowers
• No smoking or e-cigarettes
• No wrapped gifts

Will there be concessions on-site?

• There will be concessions on-site that will be open for the duration of the event. You're also able to preorder lunch to pick up on the day of the event. Scroll down to find out how.

How do I preorder lunch?

• You're able to preorder a box lunch to pick up on the day of the event. Box lunches are $21 and include one sandwich, one side and one drink. You can order your lunch box—and find additional details and options—here. Closer to the day of the event, you'll receive instructions on where and how to pick up your box lunch at the center. Due to high demand, orders cannot be customized for this event, please select one item from each category. The deadline to preorder lunch is October 8, 2022. All sales and final, and there are no refunds or exchanges.

Will there be options available for those with dietary needs?

• Food options will be available, but we cannot guarantee on-site options will fit all dietary needs. If you're interested, you'll have the option to visit nearby restaurants during lunch.